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VISITING HOURS REGULATIONS FOR INPATIENTS AT AMERICAN INTERNATIONAL HOSPITAL (AIH)

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VISITING HOURS REGULATIONS FOR INPATIENTS AT AMERICAN INTERNATIONAL HOSPITAL (AIH)

A proper rest regimen, together with the dedicated and attentive care of the staff at American International Hospital (AIH), will help patients recover more quickly. To ensure the highest quality of healthcare services for our patients and to avoid any interruption to medical treatment, we kindly request that you comply with the visiting hours and regulations as outlined below:

► Visiting Hours at Inpatient Departments: 

  • Morning:06:00 - 07:00

  • Afternoon:12:00 - 20:30

The maximum number of visitors allowed per visit is two (02) persons.

► Visiting Hours at Special Departments such as the Neonatal Intensive Care Unit (NICU) and the Intensive Care Unit (ICU):

  • Morning: 11:00 - 13:00

  • Afternoon: 17:00 -19:00

Applicable to all days of the week.  

The maximum number of visitors allowed per visit is two (02) persons. 

► Guidelines for Patient Visiting Procedures:

  • Step 1: Register your personal information and present valid identification documents at the reception desks.

  • Step 2: Move to the designated department or room where the patient is admitted, in accordance with the instructions of the hospital staff.

  • Step 3: Put on a gown, wear a face mask, use hospital-designated slippers, and other protective items as instructed (when required).

  • Step 4: Go directly to the assigned department and the patient’s room you are visiting, and refrain from entering other patient rooms.

  • Step 5: Depart at the scheduled visiting time, return to the registration desk to return the visitor card, and retrieve your identification documents.

► Visiting Regulations:

  • Comply with the hospital’s visiting hours.

  • Adhere to all hospital regulations. 

  • The maximum number of visitors per visit is two (02). In cases where there are more visitors for the same patient, each visit is limited to 30 minutes.

  • Children under 16 years of age must be accompanied by an adult.

  • Maintain cleanliness and order at the patient’s bedside, in patient rooms, wards, and throughout the hospital.

  • Do not bring animals or any substances that may cause fire, explosion, or harm into patient rooms.

  • Smoking is strictly prohibited inside the hospital, except in designated smoking areas located outside the hospital premises.

  • Take care of hospital instruments and equipment. Wash your hands or use hand sanitizer before entering and after leaving the patient’s room.

  • Do not bring strong-smelling foods such as durian or jackfruit into the hospital.

  • Safeguard your personal belongings. AIH Hospital shall not be responsible for any loss or misplacement of personal items within the hospital premises.

  • We require all of our staff to treat patients and visitors with professionalism, respect, and courtesy. In return, we kindly ask that all patients and visitors extend the same respect and courtesy to our hospital staff.

* For further information or assistance, please contact:

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American International Hospital (AIH)

Address: No. 6, Bac Nam 3 Street (Entrance from 199 Nguyen Hoang), Binh Trung Ward, Ho Chi Minh City

Hotline: (028) 3910 9999

Emergency: *1155